To improve patient experience, we have centralized all subscriptions under our digital health brand Medzino. You will now be redirected to our brand Medzino to complete the appointment request. We are still the same team behind the service but only changing the intake process.
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A prescription is never guaranteed. Your provider will make an independent clinical decision based on your health history, current symptoms, medications, location, and applicable clinical and regulatory requirements.
Seizure care is not one-size-fits-all. During a virtual neurology visit, your provider will review your history, better understand your seizure pattern, discuss your current treatment, and determine appropriate next steps.
New or ongoing seizure concerns
Breakthrough seizures or changes in seizure patterns
Review of current, daily anti-seizure and immediate-use (rescue) medications
Questions about treatment options and medication management
Development or review of a seizure action plan
Ongoing follow-up and coordination with existing clinicians
There are different types of seizure medications. Some are taken daily to help prevent seizures, while others may be used as needed to stop episodes of frequent seizures. A healthcare provider can help determine which treatment options may be appropriate for the patient.
The provider may recommend additional testing or in-person care when a virtual visit alone is not sufficient. Any medication decision, including whether medication can be prescribed, is based on the provider’s independent medical judgment and applicable requirements.
Meet with a neurology provider experienced in evaluating and managing seizure-related concerns.
Attend a secure video visit from a private location without traveling to a specialty clinic.
Receive a care plan based on the patient’s history, symptoms, medications, and clinical needs.
Return for follow-up care and medication management.
Partners may help schedule and, when appropriate, participate in the visit.
No. TeleMed2U provides scheduled specialty care and does not replace emergency services. Call 911 for a seizure lasting longer than five minutes, repeated seizures without recovery, breathing difficulty, serious injury, a first-time seizure, a seizure in water, or any situation that appears life-threatening.
This scheduling pathway is intended for adults age 18 and older to complete for themselves or on behalf of a patient who want to speak with a neurology provider about seizures, epilepsy, breakthrough seizure concerns, current treatment, or ongoing seizure care.
Yes. A partner or family member may help schedule for a loved one. Use the patient’s information throughout registration. The patient must participate in the visit, and the partner may join when appropriate and with the patient’s permission.
Yes, when appropriate. Partners can provide helpful observations about seizure episodes, medications, and recovery. The provider may also need time to speak directly with the patient.
The patient must be physically located in a state where an appropriately licensed TeleMed2U provider is available at the time of the appointment. Available appointment options may vary based on the patient’s location.
The patient needs a smartphone, tablet, or computer with a camera, microphone, speakers, and a reliable internet connection. Join from a private, well-lit location whenever possible.
Have the patient’s preferred pharmacy information, medication list, allergies, seizure history, and relevant records available.
The provider can review seizure history and patterns, current and prior medications, breakthrough episodes, treatment concerns, and follow-up needs. The provider may also discuss testing, referrals, safety planning, or coordination with the patient’s existing care team.
Yes. A visit may be used for an independent evaluation or to address a specific seizure-related need. When appropriate, TeleMed2U can coordinate with the patient’s existing neurologist or other clinicians to support continuity and avoid fragmented care.
Yes. TeleMed2U can serve as your ongoing neurology provider, helping you manage your condition over time through follow-up visits, medication management, and personalized care. Our goal is to help patients establish consistent access to specialty neurology care when ongoing treatment and monitoring are needed.
The provider may recommend laboratory testing, EEG, imaging, or an in-person evaluation based on the patient’s clinical needs. Orders and follow-up steps will be discussed during or after the visit.
Follow-up visits may be recommended based on your diagnosis, symptoms, treatment plan, and ongoing care needs. Many anti-seizure medications, including those that are controlled substances, require ongoing clinical monitoring. Patients receiving ongoing treatment or prescription refills should expect periodic follow-up visits to help ensure safe, effective, and appropriate care.
When clinically appropriate, providers may prescribe medication after completing an independent evaluation. A prescription is not guaranteed. The decision depends on the patient’s medical history, current medications, clinical needs, physical location, and applicable requirements.
Daily anti-seizure medications are generally used to help reduce the likelihood of seizures over time. Rescue medications may be used in certain circumstances to treat specific acute seizure episodes or clusters. The provider can explain the role of each and determine what may be appropriate for the patient.
No medication or treatment is promised through this scheduling pathway. The provider will discuss options and determine an appropriate plan based on independent medical judgment.
Some seizure medications are classified as controlled substances and are subject to additional prescribing and monitoring requirements. If you are prescribed a controlled substance, your provider may require periodic follow-up visits to assess your response to treatment, review any side effects or changes in your condition, and determine whether continued treatment is appropriate.
Many patients do not need a referral, but some insurance plans may require one. The scheduling process will collect coverage information and identify any additional steps that may be needed.
TeleMed2U accepts many insurance plans. Coverage, provider participation, and patient responsibility vary by plan and location. A self-pay option is available when insurance is not accepted or the patient prefers not to use insurance.
With insurance, the cost depends on the patient’s benefits, deductible, copay, coinsurance, and network status. Current self-pay pricing is $229 for an initial visit, and $129 for a follow-up visit.
Some medications have patient support, affordability, or financial assistance resources available for eligible individuals. If you have questions about medication costs or available support programs, please speak with your provider or contact our care team at (855) 446-8628. We can help direct you to available resources and support options when appropriate.
Contact TeleMed2U at (855) 446-8628 for help with scheduling, coverage questions, or preparation for the visit.
Schedule a secure virtual appointment for yourself or begin the process for a loved one.
Behavioral Health Psychiatry and Therapy
All Other Specialties e.g. Endocrinology, Dermatology etc.
