Search
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

What is TeleMed2U?

FAQ dropdown

TeleMed2U is a virtual specialty care provider, serving patients and healthcare organizations like health plans and health systems across the U.S.  Our doctors provide face-to-face care securely over Zoom video through our online platform.  Our network of board-certified physicians and multidisciplinary care teams span more than 20 different behavioral health and medical specialties, ranging from psychiatry and therapy to endocrinology, cardiology, neurology, and dermatology-just to name a few.

What can be treated through Telemedicine?

FAQ dropdown

TeleMed2U supports 20 behavioral health and medical specialties.   

Allergy and immunology Gastroenterology Neurology Physical medicine and rehabilitation Pulmonology
Cardiology Hepatology Nutritional services Physical therapy Rheumatology
Dermatology Infectious diseases Orthopedics Psychiatry – Adults Therapy
Endocrinology Nephrology Otolaryngology Psychiatry – Pediatrics Urology

Our care team makes the appropriate referrals (e.g., labs, x-rays, in-person specialists), as needed, and ensures that the data and results from these in-person visits are incorporated into future TeleMed2U patient visits and ongoing treatment plans.

What insurance do you accept?

FAQ dropdown

TeleMed2U accepts many insurance plans. View all the Plans When an insurance plan is not accepted, we offer direct cash payment options.

Can I use my Medicare plan?

FAQ dropdown

Yes, we accept Medicare.  Exclusions may apply for certain specialties.

Do I need a referral from my primary care physician?

FAQ dropdown

Most patients do not need a referral to see a TeleMed2U specialist.  If your insurance company requires a referral, our staff will work with you to obtain the required referral.

How do I schedule my initial appointment with a TeleMed2U specialist?

FAQ dropdown

To schedule a meeting, click here to use our online booking system or call (916) 740-3721 or (855) 446-TM2U (8628).

Who do I call if I need to cancel or reschedule my specialty visit?

FAQ dropdown

Please call (916) 740-3721 or (855) 446-TM2U (8628) to make changes to your appointment.

Can the consult be done on a mobile device?

FAQ dropdown

Consults can be done on mobile devices with the correct software video and audio capabilities.  One of our scheduling team members can assist you with specific device questions.

How long is an appointment?

FAQ dropdown

Appointment duration varies based on the specialty as well as whether the appointment is an initial or follow-up visit.

What are the next steps after my appointment with the specialist?

FAQ dropdown

Your TeleMed2U provider will schedule a follow-up appointment and make any appropriate referrals for any tests or labs that are required.  All visit notes are sent back to the referring primary care provider.

Can your doctor prescribe medication and how do I receive my prescription?

FAQ dropdown

When clinically appropriate, TeleMed2U providers can prescribe medications just like any other doctor you visit in-person.  Our providers always evaluate the medical need before prescribing.  Prescriptions are sent electronically to the pharmacy of your choice.  Note: We do not prescribe controlled substances like narcotics or benzodiazepines.

Can your doctors prescribe refills for my existing medications?

FAQ dropdown

TeleMed2U providers can refill medications when appropriate.

How do I obtain my imaging, test or lab orders?

FAQ dropdown

All orders are sent electronically to the location that aligns with the patient benefits.

Is my consult private and secure?

FAQ dropdown

Yes. TeleMed2U’s platform is private and secure.  It meets HIPAA and HITECH standards. All interactions between the patient and provider are encrypted, so they remain strictly confidential.

For health plans, the platform is SOC 2 certified.

I have a question that isn’t listed here. Can you help me?

FAQ dropdown

Please contact us at (855) 446-TM2U (8628) or email here

Dermatology

$125
Initial Visit
$95
Follow Up

Nutrition

$139
Initial Visit
$99
Follow Up

Other Specialities

Rheumatology, Endocrinology and more
$169
Initial Visit
$109
Follow Up

Psychiatry

$240
Initial Visit
$120
Follow Up

Therapy

$150
Initial Visit
$150
Follow Up